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Care

Building custom software is expensive. To make the most of your investment’s potential, you have to treat it well. Over time, the need for minor functional changes, small bug fixes and protection against new security threats is very likely. That’s where our care package can help.

3 colleagues working together

Keep your software solution in good shape

The Care package is a Kunlabora service that keeps your software solution in good shape, extending its life cycle.

Colleague working on her laptop

Timeline & details

  • Our maintenance team takes care of your software solution.

  • Our maintenance team is a cross functional team with a project manager, customer proxy, software architects and software developers.

Product deliverables

  • Implementation of small functional changes and bug fixes.

  • Detection and implementation of necessary technical updates.

Care benefits

Keeping good shape.

Our care package keeps your software in good shape with the latest framework and security updates.

Extended Lifecycle.

The world keeps changing, so it's expected to encounter new insights while your application is used. Small changes in the application can keep your solution aligned with these new requirements.

Phasing out.

When the application reaches the end of its lifecycle, decommissioning strategies are investigated and pursued by the maintenance team.

How it works

1. Intake

We present our way of working during an introductory session and see how we can work together efficiently. In addition, we make the maintenance context of your application more concrete. For example, how do users experience the application? Do they run into issues? Can we expect small functional changes?

2. Organise

Your application is placed under the wings of our maintenance team of experienced software development experts with complementary skills. Together we determine how we will collaborate, how issues are reported, when and with whom service meetings are held, etc.

3. Maintain

We keep your software solution in good shape, fix bugs that may occur, implement small changes if needed, and align the business value of your application with your users' needs. In addition, we maintain a clear and transparent communication flow, so you know how we are keeping your software healthy.

4. Next Steps

While the life cycle of your software is extended, you may want to expand or replace it with a new application at some point. Feel free to take a look at our Service Blueprint, Demonstrator, Launcher or Amplifier services. We are happy to help.

Extras

We can also maintain software that was not developed by our teams. During the intake step, functional and technical knowledge about the application is shared and transferred.

Two colleagues having a conversation in front of a whiteboard with post-its

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